Shipping Policy

Effective date: [MM/DD/YYYY]
Brand: Bmore Bae Digital Studio

1) Digital Items (most of our shop)

• Digital products are instant downloads. No physical item ships and no shipping fees apply.

• Download links are emailed immediately after purchase and available in your account.

2) Physical Items (when applicable)

We ship from [City/State] USA to most locations in the United States and select international destinations.

Processing Time

• Ready-to-ship items: 1–3 business days

• Made-to-order/custom items: 5–7 business days (may vary by product)

• Pre-orders: ship within the estimated window shown on the product page

Business days exclude weekends and U.S. holidays.

Shipping Methods & Rates

• Carrier options typically include USPS and UPS (and DHL for some international orders).

• Rates are calculated at checkout based on weight, destination, and service.

• You’ll receive a tracking number by email when your order ships.

Free Shipping (optional)

• We occasionally run free-shipping promos. If active, details will appear at the top of the site or at checkout.

• Threshold-based free shipping (e.g., orders over $[amount]) may apply to U.S. addresses only.

Address Changes & Order Edits

• Need to update something? Email [your support email] within 1 hour of purchase.

• Once an order is packed or shipped, we can’t change the address or cancel.

Delivery Issues

• Marked “Delivered” but not received: please wait 48 hours, check with neighbors/household, and contact the carrier. We’ll help where we can, but carriers consider these deliveries complete.

• Lost or delayed packages: we’ll assist with a carrier claim after the carrier’s investigation window.

• Returned to sender due to an incorrect/undeliverable address: we’ll reship after collecting a new shipping fee.

Damaged Items

• If an item arrives damaged, email [your support email] within 3 days with your order number and clear photos of the packaging and item. We’ll make it right according to product availability (replacement or refund).

Split Shipments

• Orders with multiple items may ship in separate boxes and arrive on different days. You’ll receive tracking for each parcel.

International Orders

• Customs, duties, VAT, and import taxes are set by your country and are the buyer’s responsibility.

• We must declare the true value and cannot mark shipments as “gift.”

Local Pickup/Delivery

• Not offered at this time. If this changes, we’ll note details here.

3) Holiday & Weather Delays

• Peak seasons and severe weather can impact carrier timelines. Please order early—posted dates are estimates, not guarantees.

4) Questions

• We’re here to help: bmorebae1@gmail.com

• Include your order number for faster service.