Download Help (How to Access & Use Your Files)

Thanks for shopping Bmore Bae Digital Studio! All items are digital—no physical product ships. If you get stuck, email support@bmorebae.shop with your order number and we’ll help fast.

Quick Start

1. Order Confirmation Page: After checkout, click the Download button.
2. Email: We also send a download link to the email used at checkout (check spam/promotions).
3. Account (optional): If you created an account, go to Account → Orders to re-download anytime.

4. Most products come as a ZIP containing PNG (transparent, 300 DPI) files.

1. Unzipping Your Files
2. Windows: Right-click the ZIP → Extract All → choose a folder → Extract.
   Mac (macOS): Double-click the ZIP; a folder appears next to it.
   iPhone/iPad (iOS/iPadOS): Tap the link → Download → open the Files app → Downloads → tap the ZIP to unzip. (Tip: choose Save to Files, not “Save Image.”)
   Android: Tap the link → Download → open Files (or Files by Google) → tap the ZIP → Extract.
   Chromebook: Files app → right-click ZIP → Extract all.

1. Use in Popular Apps
2. Canva (free or Pro)
3. Create a Design → Uploads → Upload files → select PNGs.
4. Drag onto the canvas, resize, and layer with your text/backgrounds.
5. Export as PNG (transparent) or PDF print for classroom posters.
6. Cricut Design Space
7. New Project → Upload → Upload Image → pick PNG → set to Complex → Continue.
8. Choose Print Then Cut Image → Upload → Add to Canvas → resize.
9. Print Then Cut size is limited (Cricut has a smaller printable area). For sticker sheets/posters, design inside that limit.
10. Tip: If a PNG is huge, resize it in Canva/Affinity/Photoshop to ~10–12 in at 300 DPI before uploading.
11. Silhouette Studio

• PNG opens in all editions. (SVG requires Designer Edition or higher.)
• For Print & Cut, set Registration Marks ON, place art inside the safe area, and Trace only if you need custom cut lines.
• Procreate (iPad)
• Gallery → Import → choose PNG.
• Use Alpha Lock or Clipping Masks to recolor accents.
• Affinity/Photoshop
• File → Open the PNG or drag it into your document as a layer.
• Keep at 300 DPI for best print quality.

1. Printing Tips (Posters, Classroom Décor)

• Paper: Premium matte cardstock (at least 65–80 lb) looks crisp.
• Settings: High quality / Best, Actual Size (not “Fit to page”).
• Colors vary by screen/printer—run a test print.
• For larger sizes, export from Canva/Affinity as PDF (print) with crop marks OFF.

1. Common Fixes (Fast!)

• Link won’t open / 404: Try a different browser (Chrome/Edge/Safari), or forward your order email to support@bmorebae.shop—we’ll re-send a fresh link.
• “File is corrupted”: Fully unzip first; don’t open from inside the ZIP. Redownload on Wi-Fi if the first download was interrupted.
• PNG shows a black/white box: That’s just the viewer preview. In your design app, the background is transparent.
• Mobile saved a WEBP/JPG: That means you saved the preview image. Use the Download link and Save to Files (iOS) or Download (Android) instead.
• Cricut cuts around the whole rectangle: Make sure you selected Print Then Cut Image (not Cut Image) during upload.
• Colors look dull when printing: Use photo paper or premium matte, set the printer to Best/Photo, and turn off any “Photo Enhance” filters.

1. License Snapshot (Friendly Reminder)

• OK: personal use, your classroom, small-business finished items, flattened digital designs.
• Not OK: reselling/redistributing the files or uploading the artwork as-is to POD sites.
• Full details: see our License & Usage page.

1. Still Need Help?
2. Email support@bmorebae.shop with your order number, the device/app you’re using, and a quick screenshot if possible. We usually reply within 1 business day.