Frequently Asked Questions

What products and services does Bmore Bae Digital offer?

Bmore Bae Digital offers high-quality digital goods, including PNG clipart, sublimation files, sticker-ready designs, and branded graphic bundles. All files are crafted for small biz creatives, crafters, and DIY lovers. Some physical products (like bonnets and shirts) may be added later — sign up for updates!

What is the shipping and delivery policy?

All digital files are available immediately after purchase. You’ll receive a link on the order confirmation page and in your email inbox.
If a physical product is part of your order, estimated shipping details will be listed on the product page.

💡 For digital orders, there's nothing to ship — everything is delivered instantly to your inbox.

What is the return and exchange policy?

Due to the nature of digital products, returns, exchanges, and cancellations are not accepted.
If there is an issue with your file or you need support, just contact me — I’ll do my best to help!

Physical items (when available) may have different policies listed on each listing.

How can I manage my account?

You can view and manage your account by logging in through the main menu.
You’ll be able to see your order history, downloads, and saved preferences.

Need help logging in? Use the “Forgot Password” link or contact support for help.

What payment methods are accepted?

Bmore Bae Digital accepts most major payment options, including:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Google Pay / Apple Pay (where supported)

How can I troubleshoot common issues?

Here are some quick fixes:

  • File didn’t arrive? Check your spam folder or make sure you're using the email tied to your order.
  • File won’t open? Make sure you’ve unzipped the folder and have software that supports PNGs (like Canva, Cricut, or design programs).
  • Still stuck? Message me through the contact form or email — I respond within 24–48 hours.